OUR PHILOSOPHY
Authenticity is more than a promise—it’s the foundation of every relationship we build.
Every piece that enters our collection is carefully reviewed for craftsmanship, condition, provenance, and quality before it is ever offered to a client.
Luxury should feel exciting, effortless, and deeply personal—not uncertain. That’s why every decision we make is guided by integrity, expertise, and an uncompromising commitment to authenticity.
OUR AUTHENTICATION PROCESS
1. Carefully Sourced
Every piece begins with our trusted global network of boutiques, collectors, and luxury partners.
2. Personally Inspected
Each item is thoroughly evaluated by our team for condition, craftsmanship, materials, and overall quality.
3. Expert Authentication
Depending on the brand and piece, authentication is completed by one or more trusted independent experts alongside our own meticulous inspection process.
4. Final Quality Review
Before any item is offered to a client, it undergoes a final review to ensure it meets our standards for authenticity, condition, and presentation.
5. Secure Delivery
Your purchase is carefully packaged and shipped with full insurance and white-glove attention from our studio to your door.
TRUSTED AUTHENTICATION EXPERTS
When appropriate, we work with respected independent authentication specialists recognized throughout the luxury industry, including:
- Zeko Authentication
- Real Authentication
- Authenticate First
- Bababebi
- LegitGrails
Authentication is a specialized field, and expertise can vary across brands, categories, materials, and eras. For this reason, we do not rely exclusively on a single authentication service when further review is warranted.
By combining trusted third-party expertise—including additional expert opinions when appropriate—with our own meticulous inspection process, we provide our clients with the highest level of confidence in every purchase.
OUR LIFETIME AUTHENTICITY GUARANTEE
Every item purchased through It’s A Luv Story is backed by our Lifetime Authenticity Guarantee.
We recognize that authentication is highly specialized and that opinions may occasionally differ between experts. Certain authentication authorities may also have greater expertise in particular brands, categories, materials, or eras. For this reason, a single third-party opinion alone is not considered a final determination of inauthenticity.
Should an authenticity concern ever arise, we ask that you contact us directly so the item can be properly reviewed.
To qualify for a refund under our Lifetime Authenticity Guarantee, a determination of inauthenticity must be supported by at least two recognized, independent third-party authentication authorities with appropriate expertise in the item being evaluated.
If an item is confirmed to be inauthentic through this process, we will fully honor our Lifetime Authenticity Guarantee.
Our reputation is built on trust, and we proudly stand behind every piece we offer.
HAVE QUESTIONS ABOUT AUTHENTICITY?
Whether you’d like to learn more about our authentication process, discuss a specific piece, or better understand our sourcing standards, our concierge team is always happy to help.
BRAND AFFILIATION
It’s A Luv Story is an independent luxury sourcing and resale company and is not affiliated with the brands featured on this website.
All trademarks, copyrights, and brand names remain the property of their respective owners.
When applicable, authentication documentation provided with a purchase is issued by independent authentication specialists and not by the brands themselves.