CUSTOM SOURCING SERVICES

I’ve been searching everywhere for a rare designer item. How can you help?

At It’s a Luv Story, we use our extensive global connections and local expertise to ensure every sourcing request receives the care and attention it deserves. No matter how rare or challenging the request, we are fully committed to bringing your dream item to life.

 

 

How do I fill out a request?

To help us assist you effectively, we kindly ask that you provide an exact reference photo of the item you’re looking for. Along with the photo, please include details such as your budget, desired condition, size, and any other preferences you may have.

 

 

What happens after you receive my request?

Once we receive your request, our team will review it and get in touch with you to confirm your expectations and specific requirements. To officially begin the search for your dream item, we require a $1,000 deposit. This deposit ensures our time and effort are accounted for as we work together to find your treasure.

During this process, transparency is key—ask as many questions as you like! We’ll provide an estimated timeline for fulfillment, along with any additional details about the process. Once we’ve finalized the plan, our team gets to work. You’ll receive regular updates throughout the search, keeping you informed every step of the way.

Once your item is located, we’ll share all relevant details with you for your review and approval. Upon your approval, we’ll proceed with purchasing the item and request the remaining balance.

 

 

How long does it take to track down an item?

Every sourcing request is unique and varies in time and resources. While we always strive for efficiency, we believe some treasures are worth the wait. Remember, collecting is not a sprint—it’s a marathon!

 

 

Once my item is found, how long will it take to receive it?

Once your item is located, please allow up to two weeks for us to receive, inspect, and ship it to you. A third-party authenticity certificate will be included with your purchase. We truly value the trust you place in us and aim to exceed your expectations every step of the way.