Every order is carefully prepared, securely packaged, fully insured, and shipped with signature confirmation for complete peace of mind.
✓ Fully insured shipping
✓ Adult signature required
✓ Secure luxury packaging
✓ Tracking provided upon dispatch
In-stock pieces typically ship within 1–2 business days.
Sourced and specialty acquisitions generally arrive at our studio within 7–10 business days before final inspection and shipment.
Once your order leaves our studio, tracking information is provided so you can follow your delivery every step of the way.
We proudly ship worldwide using trusted international carriers.
Every international shipment is securely packaged and fully insured throughout its journey.
International clients may select DHL International Shipping during checkout.
Any applicable duties, taxes, or import charges will be communicated or applied according to the destination and order.
The security of your purchase is a priority from the moment it leaves our studio until it reaches you.
Because of the value of the pieces we offer:
✓ Adult signature confirmation is required for delivery.
✓ High-value first orders may be shipped to a FedEx Hold for Pickup location for additional security.
✓ Clients with a full-time building concierge may be eligible for direct residential delivery.
All sales are final due to the unique nature of luxury sourcing and the pieces we offer.
Every purchase is protected by our Lifetime Authenticity Guarantee. In the rare event that an authenticity concern arises, claims are reviewed in accordance with the verification standards outlined in our Lifetime Authenticity Guarantee.
Every purchase is backed by our Lifetime Authenticity Guarantee.
Each item is personally inspected and, when appropriate, authenticated by trusted independent experts before reaching your collection.
It’s A Luv Story is an independent luxury sourcing and resale company and is not affiliated with the brands featured. All trademarks remain the property of their respective owners.
Whether you’re waiting on a sourced piece or preparing for delivery, our concierge team is here to help every step of the way.