Shipping & Returns

Shipping & E.T.A 

  • Our Goal is to ensure a safe & speedy delivery to you! 

  • All regular orders are shipped via FedEx within 2-4 business days.

  • Please allow up to 14 days for preordered items to ship.
  • As we value the security of your purchase, all shipments will require an adult signature upon delivery and/or a government issued ID.

  • All orders made outside of the U.S, will have an additional $250 shipping charge. 

  • All orders will ship Monday through Friday.


  • All sales are final. Please read below for exceptions. ​

Authenticity Guarantee

  • Here at It's A Luv Story, we guarantee the Authenticity of all our items. Many times, our items will include their original packaging, certificates or receipts from their original purchase. 

  • As we take pride in our thorough authenticity checks, our goal is to make you feel 100% confident with your purchases. If for whatever reason you feel that the item you received is not authentic, in order to receive a full refund, please contact us within 7 days of your purchase. We ask you to provide us with proof and documentation, stating that the item you received is not authentic from a well recognized authenticator service or expert. ​

Brand Name/Trademark

  • As we are an independent dealer, the brands whose products we sell, are not associated with It's A Luv Story. Each brand names are the trademarks of their respective owners. ​​

  • It’s A Luv Story is independent from any brand affiliation and the brands are not responsible for any product purchased on our website. Additionally, the brands themselves do not guarantee the authenticity of the goods being sold. Certificates are provided solely by us @ It’s A Luv Story.

Item Description & Representation

  • We ask you to read each items descriptions carefully and review ALL of the photos provided. All our items are shown AS IS, so please refer to the measurements for sizing references. As the coloring of some items can slightly change, please feel free to reach out to us directly for any specific details on an item you're interested in.

  • For any additional questions about a purchase or return, please feel free to reach out to us via email at


As always, we look forward in helping you & bringing your luxe dreams to life!