Most sourced pieces are located quickly through our worldwide network. Once your request is confirmed, most items arrive at our studio within 7–10 business days before undergoing our inspection and authentication process.

A 20% non-refundable sourcing deposit secures your request and allows us to begin searching immediately. If we are unable to locate your requested piece within 10 days, you’re welcome to cancel your request at any time after that and receive a full refund of your deposit.

Selling with us is simple.

Submit photos of your item along with any available details, including condition, inclusions, and your desired net amount. Our team will review your submission and determine whether the piece is a good fit for our clientele.

Once accepted, we’ll provide shipping instructions, professionally market your item, communicate with potential buyers, and handle the entire transaction from start to finish.

Payment is issued promptly after your item sells.

A Direct Buyout allows you to sell your luxury item directly to us without waiting for a buyer.

Simply submit photos of your item, and we’ll evaluate it based on condition, current market demand, and authenticity. If we move forward, we’ll provide a buyout offer.

Once the item is received, inspected, and authenticated, payment is typically sent via wire transfer within 48–72 hours.

Yes.

Every item sold through It’s A Luv Story is carefully inspected and authenticated before reaching our clients.

We work with highly respected independent authentication experts including Real Authentication, Authenticate First, Bababebi, LegitGrails, and Zeko Authentication when appropriate.

Many sourced pieces are authenticated multiple times, and a third-party authentication certificate is included whenever available.

Every purchase is backed by our Lifetime Authenticity Guarantee, so you can shop with complete confidence.

Yes.

We accept Affirm, Klarna, PayPal Credit, Shop Pay Installments, and all major credit cards (credit card processing fees may apply).

We also offer an in-house payment plan on many items with:

* 20% non-refundable deposit
* Remaining balance payable within 8 weeks

Please contact us before purchasing to confirm eligibility for our in-house payment option.

Most in-stock items ship within 1–2 business days after payment and verification are complete.

Orders are shipped using insured express delivery with signature confirmation.

For sourced items, shipping begins once the item arrives at our studio, completes inspection and authentication, and is prepared for dispatch.

International orders are shipped via DHL.

We accept:

* Wire Transfer
* ACH
* Zelle
* Major Credit Cards
* Affirm
* Klarna
* PayPal Credit
* Shop Pay Installments

For first-time clients purchasing high-value items, we may require additional verification for security purposes.

Yes.

Due to the nature of luxury goods, all sales are final.

The only exception is if an item is proven not to be authentic, which is fully protected under our Lifetime Authenticity Guarantee.

If you have any questions before purchasing, our concierge team is always happy to assist you in selecting the perfect piece.